Phone Support
• (Quick questions free). Talk to me first to see if you really have a problem that needs fixing
• $15 per 10 min - (minimum fee Mon to Fri), no fix no phone fee, if under 10 min. I will advise you at the point charges will apply. ($22.50 per 10 min on weekends or after hours)
Note: Please have your Mac turned on (if its working), and be near it before calling.
On-Site Training and Support
We can offer on-site training and support if I am unable to solve your issues over the phone.
Hourly Rate (weekdays)
• $90 per hour (minimum 1 hour)
Call out fee (added to 1st hour only)
• $35 - Cobargo, Quaama
• $55 - Brogo, Wandella, Yowrie, Tilba, Bermagui and Bega.
• $70 - Bemboka, Wolumla, Tathra, Dalmeny, Narooma,
• $85 - Candelo, Tanja, Tura Beach, Merimbula, Greigs Flat and Pambula
• $95 - Eden.
• Price on Application for Other areas - please call.
Additional On-Site time.
• $90 per hour (pro-rata), in 15 minutes increments.
Weekend and After hours Rates.
• Hourly Rate $135 per hour (pro-rata), in 15 minutes increments. (minimum 1 hour)
Payment
Payment is due on completion of service.
Payment types accepted
• Cash
• Cheque
• Credit Cards (Mastercard and Visa).
Receipts will be emailed at the time of payment depending on internet availability.
(Prices valid from 1st Jan 2024)